Customer Service Coordinator

3.00 to 5.00 Years Kuwait 08 Aug, 2023

Job Location	Kuwait
Education	High school or equivalent
Salary	Not Mentioned
Industry	Installation & Technical Services
Functional Area	Not Mentioned

Handling and resolving customers? complaints and inquiries in a timely and accurate manner.
Handling incoming phone calls and attending to customers? requests accordingly.
Handle & communicate with all types of customers at the same level.
Provide customer service support.
Maintain customer details and files.
Maintaining a good relationship with customers.
Identify and assess customers? needs to achieve satisfaction.
Provide accurate, valid, and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
Collaborate with the technical team to solve ongoing issues with a product or service.

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