Customer Service/ Call Center Agent

2.00 to 5.00 Years Kuwait 23 Feb, 2023

Job Location	Kuwait
Education	Not Mentioned
Salary	Not Mentioned
Industry	Catering, Food Service, & Restaurant
Functional Area	Not Mentioned

Manage�large�amounts of incoming phone calls & chat messages
Identify and assess customers? needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Keyskills :

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