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Customer Service Agent

1.00 to 10.00 Years   Kuwait   28 Jul, 2023
Confidential Company
1 Jobs Openings
Job LocationKuwait
EducationNot Mentioned
Salary$1,000 - $1,500
IndustrySoftware Development
Functional AreaNot Mentioned

Job Description

  • Understand the demand of consumers to provide timely service and solutions.
  • Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Identify practical challenges in a project to rectify the issues for final delivery.

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