hireejobsgulf
Register for Job

Customer Service Agent

1.00 to 3.00 Years   Kuwait   24 Jan, 2023
CAF
2 Jobs Openings
Job LocationKuwait
EducationCertification / diploma
SalaryNot Mentioned
IndustryCall Centers & Customer Care Outsourcing; Catering, Food Service, & Restaurant; Food & Beverage Production
Functional AreaNot Mentioned

Job Description

Job Purpose :Responsible for addressing customer issues and resolving them promptly and efficiently. Interact with customers on a variety of channels such as phone, and email, ensuring that all valid customer concerns are resolved on time.Essential Duties and Responsibilities:

  • Effectively answer all customer queries, resolve the query directly or direct it to the correct department and provide a follow-up service to close or conclude each query.
  • Understand the demand of customers to provide timely service and solutions.
  • Cater to customer queries by providing accurate data using appropriate communication channels.
  • Adhere to strict deadlines for solving related issues and provide appropriate suggestions for achieving the desired results.
  • Maintain a systematic list of all customer data, including interactions, documents, and other relevant details.
  • Work with the brand team to stay updated on product knowledge and be informed of any changes in our policies or services.

Keyskills :

APPLY NOW

Related Jobs

© 2023 HireeJobsGulf All Rights Reserved