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Control Room Staff (Help Desk)

1.00 to 10.00 Years   Kuwait   04 Feb, 2021
Job LocationKuwait
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryPrivate Security Services
Functional AreaNot Mentioned

Job Description

  • Receiving calls from customer regarding the health of the ATM?s.
  • Updating customer on a day today basis through email or phone the status of the machine.
  • Coordinating with ground level people to check whether ATM has been attended for FLM or Replenishment.
  • Providing ATM demand through skywalker to CPC.
  • Entering all the data pertaining to ATM control room.
  • Coordinating with customer for any of the query regarding ATM?s.
  • Writing mail to customer for consumables or any other update.
  • Must adhere and comply with the G4S health and safety management system and policies and demonstrate where possible pro-active health and safety practices and leadership.

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