Change Analyst - IT - Kuwait

Job Description

Role Profile:The role of the Change Analyst is to provide hands-on support on a wide range of Change Management and Training intitiatives within the Transformation Office. They are typically part of a single project team and have responsibility for a number of detailed deliverables under the Change Manager or Change Leads direction, including the Impact Assessment, Training Needs Analysis, Adoption Metrics, Communications Collateral, Change Action Plan and more.The Change Analyst will work closely with either a Change Manager or Change Lead to develop their skill set and end-to-end understanding of how to successfully manage a change and training workstream on a project. They will gradually take on more responsibility until they are ready to move into a Change Manager role with significantly less supervision and oversight, independently managing a Change & Training workstream on a small project.Knowledge:Bachelors degree in Social Sciences, Languages, or IT; graduate degree preferredCertified in one or more Project disciplines: Business Analysis, Value Analysis, Project Management, PROSCI, Agile Methodology, Lean, Six Sigma, Data Science, etc.Certified in one or more package software disciplines (optional)Certified in one or more industry disciplines: Retail, Supply Chain, Finance, HR, Digital, etc.Experience:Experience of leading (or been part of a substantial) a Change Management workstream in a complex operating environment within a business undergoing transformational technology enabled business changeUnderstanding of End to End Change Management processThe below Key Performance Areas include but are not limited to:Support or lead the creation of Project Change Plans, Change Governance, RAID LogsSupport or lead the creation of/parts of Process and People Change Impact LogSupport or lead the creation of/parts of Process and People Change Impact AnalysisSupport or lead the creation of/parts of project Communications (including creating plans and drafting content) including participating in review of Communications Deliverables with the Change Management Office Communications Manager and Corporate Communications (where applicable)Support the Change Manager/Lead in creating Stakeholder Maps and Business Engagement PlansSupport or lead the creation and delivery of of/parts of Project Change Updates to Key Business Areas, including creating relevant materials, managing scheduling, and taking ownership for a business areaAttend Business Change Tracking Session per Project/Domain and Approve / Escalate Risks and IssuesSupport or lead the creation and delivery of/parts of Business Readiness processes for projects nearing go-live, including scheduling, preparing for and executing the weekly and Gate meetingsSupport or lead the creation and delivery of/parts of Super User / Champion / Ambassador Change Training and Project Induction Processes, Scheduling and Support Process DefinitionCreate, review and approve the Business Implementation PlanSupport the Change Manager/Lead and Organisational Design / People Impacts Manager in the Definition and Management of Organisational Change, liaising closely with the HRBP communitySupport as required on Training deliverables within the project or domain

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