Call Center Manager

5.00 to 8.00 Years Kuwait 01 Apr, 2024

Job Location	Kuwait
Education	Not Mentioned
Salary	Not Mentioned
Industry	Catering, Food Service, & Restaurant
Functional Area	Not Mentioned

Managing the Restaurants Call Center which accepts the orders from the aggregators and phone in order.
Take the initiative to guide new call center recruits to meet the companys set goals.
Establish routine goals for the call center team to meet daily objectives.
Compile call center statistics for the purpose of consumer evaluation and assist the top management with crucial decisions.
Check the overall efficiency of the call center agents by examining important metrics.
Train and help call center agents and associates to handle daily tasks with utmost proficiency.
Process hourly/daily/weekly/monthly sales lead reports for submission to management.

Keyskills :

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