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Call Center Agent

1.00 to 10.00 Years   Kuwait   18 Nov, 2021
Confidential Company
6 Jobs Openings
Job LocationKuwait
EducationNot Mentioned
SalaryNot Mentioned
IndustryTraining & Education Center; Medical & Healthcare Equipment
Functional AreaNot Mentioned

Job Description

  • Answering phones from customers professionally.
  • Giving appropriate answers to queries and complaints.
  • Resolving customer complaints in a timely manner.
  • Contacting relevant department for problem solving / escalating issue to right person.
  • Routing inbound calls to the relevant department / person.
  • Recording complains, queries and other important information from customers calls.
  • Other duties as assigned.

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