Boutique Manager

Job Description

Job Title: Boutique ManagerJob Code: 061/001/656Location: KuwaitSalary: KWD 800 ? 850 + CommissionsIndustry: Skin Care & CosmeticsJob Responsibilities:Team Management? Set team schedule (timing and vacation) to ensure full coverage and maximize peak hour and seasonality.? Coordinate with the HR Manager to recruit the staff and anticipate recruitment needs.? Assess the team to develop them accordingly (strength, weaknesses, trainings).? Conduct appraisals in line with regional HR guidelines.? Motivate the team to meet target and save guard team building spirit.? Make sure that standards for quality and customer service are met.Business Development? Set the annual and monthly sell out target per line.? Coordinate (give relevant inputs) with marketing to set a trade plan and ensure its execution.? Build close relation with Mall Management.? Analyze sales figures and forecast future sales based on current trend.? Submit the monthly sales report along with an action plan in line with the results.? Liaise with marketing department to guaranty PR coverage. Communicate all customer complaints and comments.Finance? Conduct monthly inventories.? Manage and submit petty cash balance.? Set the needed investment based on sales target.? Budget and monitor A&P need.Delivering the best-selling service to customers? Lead the consultation and personalize the beauty ritual, understanding customers? concerns.? Demonstrate the products in line with the business protocols.? Offer cross-sell and cross-sample recommendations to customers.? Handle product objections and overcome selling challenges.Knowing and managing your customer? Systematically collect and record and maintain accurate customers? data information, observing confidentiality.? Support any CRM activities decided at store level.Knowing your offer? Deliver products combination and product alternative proposals.? Remain informed of brand information and share the relevant information with customers.Being a Brand Ambassador and activating your network? Follow beauty trends and competitors? news.? Share the brand?s 360 presence, promoting brand?s social media.Ensuring operations excellence? Apply everyday grooming, styling standards and guidelines, uniform to be worn at all times (hair, uniform, nails, make-up look, e-attitude), maintain a high level of personal hygiene and make sure all the team members are following the same standards.? Execute POS process and correctly use POS tools to maximize efficiency.Ensuring POS attractiveness? Participate to POS administration and ensure a high standard of hygiene.? Execute merchandising guidelines in the store.? Maintain optimum level of stocks, testers, samples and disposable sales tools.? Contribute to the perfect execution of launches, ongoing trade marketing animations and in-store events.Job Requirements:? Attested Bachelor?s Degree holder from university.? 6+ years Beauty-related experience and/or Retail experience, knowledge of company?s products is advantageous (Skin Care, Make-Up application, Number of years, Cosmetic or Non-Cosmetic brand, etc.)? Team management experience for minimum 2 years.? Good level of education? English and Arabic knowledge is a MUST.? A passion for Beauty (strong interest & curiosity about news, brands, competitors, etc.)Please visit our jobs page to check out our current list of vacancies.Follow us on andFacebookto stay updated regarding our upcoming opportunities.

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