| Job Location | Kuwait |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
Employment: Full Time Job Duration: Permanent Employment Our IT & Telco desk is seeking an Autoline Drive Application Analyst.The purpose of this role is to support the group in all aspects of Autoline drive initiatives, address user queries, troubleshoot and provide accurate resolutions for issues pertaining to CDK Autoline DriveProvide Level 1 & 2 Autoline application support for the entire business.Recording cases on the system, performing diagnostics; problem solving; writing up conclusionsCarrying out regular maintenance activities on the applications (e.g. checks; monitoring; data imports).Configuration/installation/testing e.g. application compatibility testing for new configurations.Assisting in project work and work in tandem with other departments to provide solutions to business requirementsWork closely with the application support and other departments to ensure swift and efficient serviceAt all times ensure transparent communication with the IT Manager and senior members of the support team to address any sensitive issues .Following industry best practices REQUIREMENTS: Prior exposure in Autoline drive supportHands-on experience in the sales and finance processesDemonstrated experience in Database structures and filesStrong customer service ethosStrong communication skills, written and verbalOpen-minded and flexible.Prior experience in Autoline implementation or at least supportSound understanding of the automotive business
Keyskills :
Our team at Terranova are qualified HR professionals who have gained local market exposure through recruiting in the Gulf region, other Middle East countries, African region and special projects in Europe and other continents.
At Terranova we want to partner with you in mining out the golden candidate who possess high performance working ethics, business acumen , professionalism along with the right level of competency required to do the job well.
Our screening and evaluation process is thorough and we invest time in understanding your requirements and recognize skills that are a key to visibly and positively impact your business and then matching our search parameters that coincide with your critical business needs to source a pool of best-fit talent.
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