Audio Visual Support Technician Lead

Job Description

Overview***This position is physically located in Kuwait in support of LOGCAP***Under the general guidance of the Audio Visual Manager, the Audio Visual Technical Lead will be responsible for ensuring the deployment and maintenance of the audio, video and event lighting systems; audio/video system design, installation and programming. This position will be the primary point of contact (POC) for all user generated support issues regarding the AV section.ResponsibilitiesThis position description is subject to change at any time as needed to meet the requirements of the program or company.

• Manages the technical, operational, and administrative responsibilities of Audio Visual, CATV, CCTV, and IDS tasks/projects.
• Responsible for the direction, performance, and appraisals of the personnel assigned to the Audio Visual, CATV, and CCTV sections.
• Performs all project management functions for all AV, CATV, CCTV, and IDS undertakings.
• Serves as first-line approving authority for all Bill of Materials related to Audio Visual projects.
• Forecast and manages AV, CATV, CCTV, and IDS work schedules for all assigned resources.
• Provide audio video design, installation, and programming services to Area Support Group Kuwait (ASG-KU).
• Provide maintenance for installed audio video systems belonging to ASG-KU, and or facilities assigned by ASG-KU.
• Provide live event services for ceremonies, concerts and other live events to include: digital audio system setup and operation, live video system setup and operation, event lighting system setup and operation.
• Maintain the ability to deploy two event audio systems simultaneously.
• Maintain the schedule for all events and installations, and de-conflict any scheduling problems if needed.
• Performs other duties as required.

Qualifications

• Minimum Qualifications: Education/Certifications: One year related experience may be substituted for one year of education, if degree is required.
  • High School Diploma
  • Must meet requirements outlined in AR 25-2 for NIPRNET access
  • Must be capable of effectively communicating technical information in English, both written and verbal.
  • Must have customer service training.
  • Must be to obtain a Kuwait driver?s license with a heavy vehicle endorsement.
  • Infocom CTS, CTS-I, or CTS-D certification.
  • AMX, ACE-D, ACE-I and ACE-P preferred.
  • Extron AV Associate certification preferred.
• Proof of COVID-19 Vaccination:
  • To be qualified for this position you must comply with USCENTCOM MOD 16 that requires proof that you are fully vaccinated for COVID-19, as defined by the CDC or host country requirements. As of now, to be fully vaccinated for COVID-19 you must have received either two doses of Pfizer BioNTech Vaccine, two doses of AstraZeneca/Oxford Vaccine, two doses of Moderna Vaccine, or one dose of Johnson & Johnson Vaccine, and two weeks must have elapsed after the final dose was administered. This definition may change in accordance with CDC guidelines. Compliance with this government requirement is an essential function of the position and is a condition of employment.
• Clearances:
  • Must have a valid Secret Clearance.
• Experience:
  • Two (2) years of customer service experience.
  • Two (2) years Leadership experience.
  • Three (3) or more years of experience in live event production with a specialty in one of the three major disciplines: Audio, Video or Lighting.
  • The ideal candidate will also have 2-4 years of experience in audio / visual system design, installation or programming, with knowledge and practical experience in Cisco VTC equipment and software.
• Skills:
  • Audio/Video system design, installation, and programming:
  • Live audio, video and light mixing
  • Knowledge of power distribution
  • Soldering
  • Audio and video cable termination
  • Audio, video, and lighting system calibration
  • Excellent technical skills with electrical equipment and IT
  • Creative problem-solving ability
  • Organizational skills
  • The ability to work well as part of a team and also on your own initiative
  • The ability to work under pressure and to deadlines
  • A flexible approach for dealing with varied tasks
  • An awareness of electrical safety issues
  • Good communication and customer care skills
• Supervisory Responsibilities:
  • Supervise/Lead 8 to 15 Audio Visual personnel.
• Working Conditions:
  • Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit.
  • Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, duty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months).
  • Includes some industrial production environment conditions as well.
• Physical Requirements:
  • Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
  • Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents.
  • Employee use of personal protective equipment (PPE) is required for some situations.
  • PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices. Must comply with all Fire and Safety Regulations and post policies.

We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.

• Minimum Qualifications: Education/Certifications: One year related experience may be substituted for one year of education, if degree is required.
  • High School Diploma
  • Must meet requirements outlined in AR 25-2 for NIPRNET access
  • Must be capable of effectively communicating technical information in English, both written and verbal.
  • Must have customer service training.
  • Must be to obtain a Kuwait driver?s license with a heavy vehicle endorsement.
  • Infocom CTS, CTS-I, or CTS-D certification.
  • AMX, ACE-D, ACE-I and ACE-P preferred.
  • Extron AV Associate certification preferred.
• Proof of COVID-19 Vaccination:
  • To be qualified for this position you must comply with USCENTCOM MOD 16 that requires proof that you are fully vaccinated for COVID-19, as defined by the CDC or host country requirements. As of now, to be fully vaccinated for COVID-19 you must have received either two doses of Pfizer BioNTech Vaccine, two doses of AstraZeneca/Oxford Vaccine, two doses of Moderna Vaccine, or one dose of Johnson & Johnson Vaccine, and two weeks must have elapsed after the final dose was administered. This definition may change in accordance with CDC guidelines. Compliance with this government requirement is an essential function of the position and is a condition of employment.
• Clearances:
  • Must have a valid Secret Clearance.
• Experience:
  • Two (2) years of customer service experience.
  • Two (2) years Leadership experience.
  • Three (3) or more years of experience in live event production with a specialty in one of the three major disciplines: Audio, Video or Lighting.
  • The ideal candidate will also have 2-4 years of experience in audio / visual system design, installation or programming, with knowledge and practical experience in Cisco VTC equipment and software.
• Skills:
  • Audio/Video system design, installation, and programming:
  • Live audio, video and light mixing
  • Knowledge of power distribution
  • Soldering
  • Audio and video cable termination
  • Audio, video, and lighting system calibration
  • Excellent technical skills with electrical equipment and IT
  • Creative problem-solving ability
  • Organizational skills
  • The ability to work well as part of a team and also on your own initiative
  • The ability to work under pressure and to deadlines
  • A flexible approach for dealing with varied tasks
  • An awareness of electrical safety issues
  • Good communication and customer care skills
• Supervisory Responsibilities:
  • Supervise/Lead 8 to 15 Audio Visual personnel.
• Working Conditions:
  • Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit.
  • Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, duty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months).
  • Includes some industrial production environment conditions as well.
• Physical Requirements:
  • Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
  • Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents.
  • Employee use of personal protective equipment (PPE) is required for some situations.
  • PPE includes, but is not limited to,

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