Assistant Director of Food and Beverage

Job Description

At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us. Our family members are masters at their crafts ? a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.About Four SeasonsFounded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 121 hotels and private residences in major city centers and resort destination in 47 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world?s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.As the leader in branded residences since 1982, Four Seasons currently operate 38 residential properties around the world and 80% of the projects in our pipeline contain a residential component.The role of the Assistant Director of Food and Beverage

• Reporting to the Director of Food and Beverage, this role oversees our Banquet, Restaurant, Bar and In Room Dining operations.
• The role balances the critical importance of big picture leadership with the day to day management of the operation, by developing and engaging the team, problem solving and delivering results for the business.
• To thrive in this role, the ideal candidate will have a solid track record in a luxury environment with high volume operations, a thirst for multi-tasking and a hunger for delivering results, by cultivating a team culture that is fun, performance driven and constantly looking to evolve.
• The culture of Four Seasons is dynamic, fast-paced and responsive to business priorities. On offer is a strong sense of achievement, professional growth and the opportunity for industry recognition.
• Provide leadership, feedback, coaching and meaningful development plans
• Cultivate a culture of connection, craftsmanship and character, allowing people space to be themselves, whilst aligning teams with shared goals
• Drive performance and evolve how we do things according to industry trends and best practices, being the driving force to ensure the best quality of product and service is provided to the guest ensuring compliance with standards and sequence of service.
• Maintain a visibility in the operation at key times to support operational teams and the guest experience
• Proactively seek the industry?s top talent, ensuring we have the right people in the right roles
• Develop strong relationships across the hotel with all stakeholders
• Drive profitability by closely managing labour and operating expenses through effective scheduling, budgeting, menu engineering, purchasing decisions and stock control
• Provide leadership and management for the Food & Beverage division by establishing plans of character, integrity and quality which result in the long-range continued growth and profitability of the division and hotel.
• Coordinate the selection, training, development, and evaluation of employees and managers in the Food & Beverage Division through effective management and leadership to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.
• Control labour and operating expenses through effective planning, budgeting, purchasing decisions, policy making and inventory control while focusing on creative cost control and revenue generation solutions to maximize profit in the division and hotel.
• To prepare a timely and accurate forecast.
• To be able to utilize all IT systems in place within the division and maintain key operators/champions for each system to ensure full utilization relevant to each area.
• To be visible in the operation, recognize and maintain relationships with regular guests as well as cultivate relationships with new patrons through effective marketing and personal relationships.
• Work closely with the General Manager and Planning Committee to design effective menus and amenity options while ensuring excellent product quality at a competitive price.
• Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments.
• To be responsible and the drive the marketing/PR activities and Food & Beverage promotions according to the established promotional calendar.
• To periodically conduct market surveys and SWOT analysis to the competition.
• Work harmoniously and professionally with co-workers, third parties/vendors/suppliers and superiors.
• Assist with service of food & beverage items to guests.
• Assist with set-up and cleaning of operational areas.
• Create and post employee schedules. Interact with staff and management that is performance related. Lead and motivate the teams under own responsibility while being accountable for the operation?s assets and actions of personnel.
• Must be able to obtain necessarily food handling, sanitation and alcohol serving certifications required by State/Local agencies.

Knowledge and Skills:

• Minimum 3 years experience as an Food and Beverage Assistant Director in a 5 star luxury, fast-paced environment.
• Banquets experience is a plus.

The benefits offered by Four Seasons Hotel Kuwait:

• Department Head benefits as per Four Seasons Kuwait policy
• 30 day vacations
• Quality of employee meals
• Full medical coverage

Work AuthorizationHotel will apply for the work authorization for the successful candidateWe look forward to receiving your application!

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