| Job Location | Kuwait |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Food & Beverage Production |
| Functional Area | Not Mentioned |
The Area Manager is to ensure that the store / territory under him is meeting all the KPI facets whether that would be sales, quality, customer service, employee development, cost control etc.,. He/She will be handling minimum of 4 stores and up to 15 stores as per business needs. He/She is expected to showcase MBMA (Managing by MobilizingAround) with timely follow through and involvement in daily business operations. He is expected to put his efforts in motivating the %Arabica Team and Leadership to work within company?s SOP, culture and passion for food and services.Job Scope and Responsibilities? Lead his/her direct reports in upholding the passion and image of % ?R?BIC? ? everyday.? Achieve area business KPIs (sales target, cost control, policies, customer engagement, food safety, etc.)? Reports business wellness through P&L, Material control, and other admin reports for continued business excellence and progress.? Ensure that store managers and their staff on his area of responsibility maintains the unit as per the brand standards, being well organized and properly merchandised at all times and that all policies, procedures, and controls are followed the first time all the time.? Responsible for ensuring that all brand initiatives are in place, dealing with challenges accordingly and professionally to ensure customer delight and loyalty ? Conduct regular store visit for coaching managers and staff, provide feedback, succession planning and store evaluation as a whole. Handle employee or customer escalation as per business needs.? Must have an in-depth understanding of the coffee trend and market to maintain competitive awareness bycontinuously monitoring the competition and proactively recommend business initiatives to maintain the businessadvantage. Negotiate to any stakeholder that may provide quick wins for the company.? Lead subordinates successfully into productive working methods by setting an example and provide a two-way open and objective line of communication for store managers and staff ? Coordinate to all interdepartmental leaderships to achieve the brand?s strategic goals and objectives.
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