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Account Manager

1.00 to 10.00 Years   Kuwait   13 Jan, 2023
Confidential Company
1 Jobs Openings
Job LocationKuwait
EducationNot Mentioned
SalaryNot Mentioned
IndustryInvestment, Securities & Funds
Functional AreaNot Mentioned

Job Description

Position Purpose (Scope):The Account Manager main purpose is to create & maintain long-term, trusting relationships with customers. The Account Manager?s role is to oversee a portfolio of assigned customers and develop new business from existing clients. He/she is also responsible for connecting with key business executives and stakeholders and preparing sales reports. In addition, He/she will liaise with cross-functional internal teams (including Customer Experience and Business Development departments) to improve the entire customer experienceTasks, duties and responsibilities (TDR):

  • Operates as the point of contact for assigned clients/accounts.
  • Develops and maintains long-term relationships with clients.
  • Makes sure clients receive requested products and services in a timely fashion.
  • Manage account(s) within client relationships, working to carry out client goals while meeting company goals
  • Identifies and capture opportunities to grow business with existing clients.
  • Resolve conflicts and provide solutions to clients in a timely manner
  • Coordinates with staff members working on the same account to ensure consistent service. 8. Keep records of client transactions.
  • Represent clients interests by effectively identifying and communicating business goals and objectives, contractual and non-contractual expectations, deliverables, and other factors to internal team members.
  • Scheduling and organizing client account calls, meetings, presentations and delivery of related materials and reports.
  • Utilize analytics and other relevant data to identify key performance indicators, make data driven decisions to drive business recommendations and to communicate client?s return on investment.
  • Identifying and presenting opportunities for growth in the client relationship to internal and external stakeholders.
  • Manage and optimize resources required for the account(s).
  • Report to the chief operations Officer on account(s) status, sales figures and suggest improvements.

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