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IT Help Desk

0.00 to 2.00 Years   Khobar, Saudi Arabia   05 Sep, 2024
SAS Systems Engineering
3 Jobs Openings
Job LocationKhobar, Saudi Arabia
EducationNot Mentioned
SalaryNot Mentioned
IndustrySecurity & Fire Systems
Functional AreaNot Mentioned

Job Description

Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution Job Responsibilities:

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Respond to queries either in person, email or over the phone.
  • Walk users through problem-solving process.
  • Install, modify, and repair computer hardware and software.
  • Run diagnostic programs to resolve problems.
  • Resolve technical problems with Local Area Networks (LAN)
  • Install computer peripherals for users.
  • Escalate unsolved issues to next higher-level support.
Support users in other branches in the absence of IT Help Desk

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