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Hotel Receptionist

2.00 to 5.00 Years   Jubail, Saudi Arabia   27 Feb, 2023
Hola Hotel Company
1 Jobs Openings
Job LocationJubail, Saudi Arabia
EducationNot Mentioned
SalaryNot Mentioned
IndustryHospitality & Accomodation
Functional AreaNot Mentioned

Job Description

  • Greeting guests on arrival to the hotel and making them instantly feel at ease
  • Processing check-ins and explaining key facilities within the hotel including the fitness centre and on-site restaurant
  • Taking bookings by phone, email or walk ins and recording all details in our online system
  • Providing advice and information about local attractions, restaurants and transport options
  • Creating final bills at check-out and processing payments
  • Helping guests with special requests, for example wake-up services and taxi bookings
  • Taking messages and passing them on to guests promptly
  • Dealing with guest complaints or issues in a timely and professional manner
  • Liaising with housekeeping staff to ensure rooms are available for check-in

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