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Growth and Operations Analyst

1.00 to 10.00 Years   Islamabad, Pakistan   12 Aug, 2022
Binance
1 Jobs Openings
Job LocationIslamabad, Pakistan
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Binance is the global blockchain company behind the world?s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?Responsibilities

  • Boost sales and contribute to our long term business growth by contacting and developing relationships with potential clients/agents/partners
  • Handle dispute on our P2P platform between trading parties, assist client with troubleshooting
  • Uncover customers unique needs and challenges
  • Perform document checks as per standard procedures
  • Monitoring transactions, investigating and reporting suspicious activity
  • Reading, prioritising and responding to user queries via live chat, emails, and social media
  • Create, manage, implement and refine all marketing campaigns in an ongoing basis
  • Direct ongoing market research to foster the product?s growth
Requirements
  • College degree or above
  • At least 3+ years of relevant experience in customer service/business development roles, preferably in finance or e-commerce industry
  • Knowledge or keen interest in Blockchain/ Cryptocurrency industry is a plus
  • Ability to multitask, prioritise, and control time effectivelyKnowledge of blockchain, crypto, and P2P payments is a big plus
  • Multilingual capability is a big plus
  • Fluent in English and Urdu
  • A Binance P2P user is highly preferred

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