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Expert Digital Solutions

1.00 to 10.00 Years   Islamabad, Pakistan   13 Aug, 2022
Ericsson
1 Jobs Openings
Job LocationIslamabad, Pakistan
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

About this opportunity We are now looking for a Second Level Operations Expert that will be responsible for the coordination, management, execution, and reactive/proactive maintenance activities that require a higher level of support than those offered by the 1st level Operations. This person shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.What you will do

  • Help with Assurance support activities
  • Handle incident management
  • Assist with Problem and Change management
  • Perform system administration & Optimizations
  • Work with IT operations
You will bring
  • Education: Bachelor?s degree in (IT, Telecom, CS);
  • Minimum years of experience: 4;
  • Good knowledge of Operations, Linux, SQL, and API;
  • Proficiency level in English.
  • Knowledge of Managed Service telecom operations practice
  • Alert & Monitoring, Scripting
  • Experience in Automation, Mobile, Web, Cloud Native stacks, API integrations, and deployments
  • Knowledge of Mobile Application Design using Microservices
  • Experience on DevOps
  • Relational, NoSQL, and In-Memory Databases
  • Enterprise Integration Architecture applying Open APIs
  • Customer Facing IT Applications Architecture
  • API Gateway, RPA & Chatbot
  • Delivering results & meeting customer expectations
  • Basic level Load balancing, Infra, and Network knowledge
  • Analyzing & Fix, Investigate sophisticated issues and provide root cause analysis
  • Working with people, stakeholder management
  • Crafting & innovating
  • Applying expertise & technology
Why join Ericsson?At Ericsson, you?ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what?s possible. To build never seen before solutions to some of the world?s toughest problems. You?ll be challenged, but you won?t be alone. You?ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, thats why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

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