| Job Location | Islamabad, Pakistan |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
Grade Level: L2Location: HQ - IslamabadLast date to apply: 9th Sep 2022What is Expert Business Analyst ? Jazz Cash?Jazz is looking for self-driven individuals who want to be part of the Jazz family. You need to have strong interpersonal skills as you will be collaborating/leading with multiple teams including but not limited to Segments, Pricing, Digital, Data Science, CVM, Consumer Insights.Expert Business Analyst is a self driven person who is expected to keep a check on the pulse of Fintech Business and provide due visibility. In depth analysis of the drivers impacting performance along with suggesting innovative solutions to business problems. Expert Business Analyst provides the key insights behind performance combining analytics through numbers and behavioral assessment along with other Fintech KPIs.The role reports to the Senior Business Analyst.What does Expert Business Analyst do?Responsibilities:? Creating visibility to the management through interactive dashboards to monitor performance and raising red flags timely? In depth analysis to identify the drivers impacting customer behavior and engagement, either positively or negatively? Identify the reasons for various business problems (churn, data penetration, Mwallet Growth, Quality of sale etc.) and provide innovative solutions? In depth Channel performance analysis to identify the drivers impacting customer engagement and stickiness to our products? Developing a 360 degree view of a business problem combining quantitative and qualitative data points and suggesting alternate solutions? Experimenting and innovating to introduce new KPIs more relevant to the changing times? Coordination with DFS Channel/Product/Growth teams to keep an eye on changes that may impact the trends? Coordination with CVM team to design & execute DFS/QoS campaigns and ensure customer handholding after NewsaleApart from the details mentioned above for the given role, responsibilities and deliverables will include the following:? Reporting and Monitoring of major KPIs (Base, Quality of Sale, etc.)? Deep-dives to point out areas of improvement essential for business growth? Updating management and key stakeholders on performance? Target achievement monitoring and tracking performance against respective targets foreach month? Forecasting subscribers, revenue and other critical KPIs preferably using Advanced analyticsModels
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