Sales Consultant

Job Description

Job DescriptionWork ScheduleA Salesman works a flexible schedule, requiring both morning and evening availability. A Salesman is expected to be available for work any day of the week. Requested to be scheduled off for a specific day requires advance notification and approval by Section Head.General working Scheduled for 54 hours (1 full day off 2 morning shifts off).General DescriptionResponsible for the daily activities and productivity of the Retail Sales, Ensures Retail Sales is complying with established service levels, customer services and meeting strategic objectives, skill levels, tracking and reporting productivity, Manages multiple tasks simultaneously.Essential Job FunctionsCustomer ServiceEnsure that all section employees understand eXtra customer services philosophy.Ensure all customer services issues within section are resolved in the same day.Ensure customers are greeted in a professional manner and are provided excellent customer service.Sales performanceIdentify sales opportunities for respective section.Create a sales culture within section through data analysis and team communication.Take appropriate action to ensure that the section is maximizing sales of every item.Ensure hourly sales & services programs are in place.Ensure sales & services achievement according to budget and same store.Developing and accomplishing a region lead generation plan, meeting or exceeding monthly or annual targetsExceeding products & services sales budget.Loss Prevention & SafetyEnsure adherence to all company directed programs.Advise Store management of potential security risks and major shrink issues.Ensure that the store environment is safe for employees and customers.Detect common signs of shoplifting, theft and other security risks and promptly communicated to loss prevention.Comply with all Safety & Security procedures.Merchandise MaintenanceEnsure total solutions services communicated to the customer through strong merchandizing standard.Section setup instructions are implemented daily to required time scale as per store bulletin.Daily opening & closing SOP deliver as per operations binder.Zone recovery plan in place to insure proper closing for the business.Plano gram & visual merchandizing displays maintained as per company guidelines.OperationalCycle count can effectively be completed within section.Auto replenishment process run effectively.Corporate guideline are implemented regarding (open items, Defected, DRTV Damage)Manage stock around seasonality of products, sales and services.Ensure delivery process complete as per company policy & procedure.Ensure stock is protected through shrinkage management within section.Ensuring daily receiving is available to customers on sales floor.Ability to follow Company InstructionCooperating with section head and Sales manager to determine essential strategic approaches for salesCoordinating with customer service for status on orders from related plant departments in ensuring the delivery commitment to clients is met.Collating and consolidating report on monthly sales performance per sales personnel, per product and per service.Providing effective product demos for end-user customers as well as for the resellers.Emphasizing service or product features and benefits, discussing credit terms, quoting prices, and preparing sales order reports or forms.Participating fully in training sessions, meetings, skill building and professional development classes.

Keyskills :
Sales Consultant