Implementation Partner Oversight: Monitor and manage the SAP implementation company to ensure alignment with project objectives, contractual agreements, and best practices.
Scope & Cost Control: Proactively review and challenge any change requests from the implementation partner that may result in unnecessary additional costs or deviations from best practices.
Quality Assurance: Ensure that system configurations, processes, and integrations adhere to SAP best practices, avoiding customizations that are not essential.
Stakeholder Engagement: Work closely with internal departments (HR, Finance, Procurement, IT), ensuring clear communication, requirement gathering, and issue resolution.
Risk & Issue Management: Identify risks early and work with the implementation partner to resolve issues without impacting project timelines or budgets.
Contract & SLA Compliance: Ensure the implementation partner is fulfilling all contractual obligations and service level agreements (SLAs).
Change Management & Training: Assist in organizational change management by ensuring adequate training and adoption plans are in place.
Project Reporting: Provide regular updates and reports to executive management on project status, risks, and key decisions.
