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Sales Consultant

1.00 to 10.00 Years   Dubai United Arab Emirates   03 Nov, 2023
Al Futtaim Group
1 Jobs Openings
Job LocationDubai United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryAccounting
Functional AreaNot Mentioned

Job Description

Sales Consultant | Al Futtaim Automotive | FAMCOOverview of the role:Are you a dynamic and driven professional with a passion for sales and customer satisfaction? We are seeking a Sales Executive to join our team and take the lead in achieving and surpassing sales targets for AFM Commercial Vehicles, specifically Hino and TMH models. This role is a unique opportunity to excel in the world of commercial vehicle sales while elevating the customer service experience to new heights.ÿWhat you will do:

  • Customer Database Management:ÿProactively maintain an up-to-date customer profile database, ensuring all pertinent information is readily available for analysis and targeted campaigns.
  • Customer Relationship Building:ÿConduct regular customer visits to assess their evolving business requirements, fostering strong relationships to consistently achieve the highest levels of customer satisfaction.
  • Sales Target Achievement:ÿStrive to not only meet but exceed both monthly and annual sales targets while maximizing branch profitability, with a focus on net sales and gross margin earnings. Utilize discounts strategically to facilitate successful deal closures.
  • Data Reporting:ÿTimely submission of comprehensive AFCC / T-basis data at specified intervals, contributing to informed decision-making and tracking performance metrics.
  • Customer Expectation Management:ÿConsistently meet or surpass established standards to ensure customer expectations are exceeded, measured through metrics such as CSV scores and adherence to AFM Standards.
  • Continuous Training and Development:ÿAttend all sales meetings and modular training sessions, including refresher courses that introduce new products. Communicate the need for additional training to the Sales Manager or Branch Manager when required.
  • Competitor Awareness: Stay informed about competitor activities and their products, providing valuable data to support strategic planning by management.
  • Document Management:ÿAccurately document and maintain all records in the deal file as per the standard operating procedures (SOP), ensuring a high level of accuracy and organization.
  • Overdue Account Management:ÿMonitor and control monthly overdue accounts to ensure they do not exceed mutually agreed-upon targets, maintaining financial stability and compliance.
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