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Mortgage Service Desk Officer

1.00 to 10.00 Years   Dubai United Arab Emirates   04 Nov, 2023
Kinetic Business Solutions & Flow Talent
1 Jobs Openings
Job LocationDubai United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryBanking
Functional AreaNot Mentioned

Job Description

A leading bank is actively hiring aÿMortgage Service Desk Officerÿfor theirÿDubaiÿoffice.Key aspects of the role include:

  • Act as the primary point of contact for mortgage clients providing excellent customer service.
  • Check the customer profile in the system and suggest/provide relevant/revised mortgage rates to the line manager to enable customer requests to be actioned.
  • Coordinate with relevant internal departments to fulfill client requests within the agreed turnaround times.
  • Maintain accurate and up-to-date customer records in the bank?s systems.
  • Provide after-sales service to mortgage clients, addressing any post-purchase issues or concerns.

Keyskills :

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