| Job Location | Dubai United Arab Emirates |
| Education | Bachelor's degree / higher diploma |
| Salary | Not Mentioned |
| Industry | Oil & Gas |
| Functional Area | Not Mentioned |
The IT Helpdesk Engineer is responsible for the installation, configuration and maintenance of hardware and software of the remote Offices, providing end-user support to office staff as well as remotely to other offices world-wide.Position reports directly to Senior IT Help desk Engineer in Dubai.Responsibilities include, but not limited, to:úÿÿÿÿÿÿProvides direct front line software and hardware support by the help desk platform.úÿÿÿÿÿÿConfigures new user workstation equipment, user accounts, corporate software.úÿÿÿÿÿÿUpdates and manage the IT asset inventory.úÿÿÿÿÿÿPerforms periodic maintenance on corporate client devices according to corporate policies.úÿÿÿÿÿÿSupport global implementations software/hardware.úÿÿÿÿÿÿCoordinates with IT suppliers to meet Corporate IT requirements.úÿÿÿÿÿÿContacts periodically Branch offices to get feedback about any IT issue.úÿÿÿÿÿÿEnsures implementation of global IT policies.úÿÿÿÿÿÿEnsures issues are tracked, resolved in a timely manner and followed-up .úÿÿÿÿÿÿDocuments procedures and implementations.
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