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Call Center Agent

1.00 to 10.00 Years   Dubai United Arab Emirates   27 Sep, 2024
Job LocationDubai United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryCall Centers & Customer Care Outsourcing
Functional AreaNot Mentioned

Job Description

  • Attend and manage formal calls and provide accurate and concise information without any delay.
  • Identify customers? needs, clarify information, research every issue and provide solutions and/or alternatives
  • provide information to the customer about our products and create lead using proper lead type.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Maintain necessary call log details using the latest technology available in the companys cloud or digital database.
  • Enhance customer satisfaction by reducing call waiting and offering a delightful telephonic conversation.

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