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Zone Team Leader - Crowd Management ? EXPO 2020

1.00 to 10.00 Years   Dubai, United Arab Emirates   26 Jul, 2021
UPFRONT HR
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryEvents Management
Functional AreaNot Mentioned

Job Description

We are currently recruiting for an exciting opportunity to work and be part of the EXPO 2020.?Based in Dubai EXPO 2020 Site, one of the country pavilions are hiring Zone Team Leaders - crowd management, this role will be part of the Event Operations department which is responsible for managing activities across the event delivery at the pavilion for the Expo 2020.?Main Responsibilities:

  • Implement, review and communicate evacuation procedures for zones as per the Pavilion Emergency Response Plan.
  • Responsible for monitoring the area for any behavior that may be detrimental to visitors and staff and report to the Operation Control Room (OCR).
  • Respond to any communication or requests from OCR.?
  • Manage the crowd management team and volunteers in the respective zone and ensure a smooth and safe operation in the pavilion.
  • Assist the crowd management supervisor in their daily operation routine.
  • Be the main point of contact for any operational questions and queries in the dedicated zones.
  • Maintain smooth operations for the Pavilion and a high level of customer satisfaction.
  • Constant contact with the Crowd Management Supervisor and be ready to react immediately in case of emergency and get other parties involved (ex. Safety/Security Manager, Medical Representative on-site, etc.) when necessary.?
  • Responsible for the operation clearance of the designated area after the pavilion-closing hour.
  • Administer crowd control and queuing management.
  • Support the operation control room in controlling the capacity of the pavilion zones.

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