Always respond toguest requestsin a timely, friendly and efficient manner.
Mixandgarnishbeverages according torecipeandportion controlstandards.
Should be fully aware of the bar and loungemenualong with their prices and any applicable taxes.
Good knowledge ofwine selection, wine serviceandBeer service.
Take guest beverage or food orders and input them to the point-of-sale system.
Ensuring that the bar and lounge stations are fully stocked, clean and tidy at all times.
Establish rapport with guests to build loyal and satisfied customers.
Ensure knowledge of menu and restaurantpromotionsand any special offers.
Pick-up food orders from kitchen andcommunicateto the chef regarding any special preferences or allergy.
Replenish beverages and ensure guest satisfaction throughout the meal service.
Able to up-sell all promotion available in the outlet.
Ensure serving station is well-stocked at all times.
Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system.
Should know basic cashiering procedures like handling money, processingcreditanddebitcards, making change and processing gift certificates, cards andvouchers.
Be responsible for billing/credit card/payment and collecting feedback from the guest.
Clear tables and prepare for service by polishing cutlery, glassware and crockery etc.
Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas.
