| Job Location | Dubai, United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
Job Purpose:To attend to customer tables and to maximise sales by providing exceptional customer service, in aprofessional and efficient manner, to all guests to ensure customer satisfactionFunctional Responsibilities: Ensure all guests receive positive and professional service to the highest standards to exceed thecustomers expectations. Take and process customers orders in an accurate and timely manner. Follow sequence of service standards as per brand guidelines. Understand and anticipate customer needs, being attentive but not intrusive. Have a complete and thorough knowledge of all menu items in order to be able to describe andrecommend products to customers. Ensure food quality and consistency is delivered at all times to Brand guidelines and Companystandards. Manage the set up and close down of tables within section. Ensure tables are turned around andready with minimal delay. Maintain cleanliness and hygiene standards. Work within operational standards to ensure food and beverage preparation process remain withinCompany and Municipality guidelines. Ensure all administration is completed accurately and in a timely manner, including customerdatabase cards Receive cash or payment in any authorized modes from customers. Issue receipts against purchasesand reconcile receipts with sales figures. Carry out additional tasks as instructed by management.Key Performance Indicators (KPIs) Cost control /Waste reduction Adherence to work standards/operating standards ( e.g. hygiene, cleanliness, discipline etc) Timely completion/achievement of assigned work/targets Customer satisfaction/feedback (internal/external)Education Certification in Food and Beverage/ Catering would be an advantageExperience: 2 years of relevant experience in the catering industryFunctional Skills: Able to communicate in English (verbal, reading and writing). Interest and enthusiasm for the hospitality industryAdditional Information
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