| Job Location | Dubai, United Arab Emirates |
| Education | Bachelor's degree / higher diploma |
| Salary | $1,000 - $1,500 |
| Industry | IT Services |
| Functional Area | Not Mentioned |
Part of the technical support team, you will be the point of contact for all our end-users. Support & help them during their Daxium project journey from front to back-office:70% IT Customer support - Being the customer support point of contact for some accounts- Answering questions related to our product (email, phone calls, whatsapp)- Analysis, testing and correction of customers? issues- Refer the technical bugs encountered by clients and their improvement requests through our portal (Zendesk)30% Solution configuration - Assist & report to the service delivery manager.- Configure the solution according to the client?s brief (digital forms creation, report automation)- Configure PowerBI dashboards (data exports, data models, visualizations).- Answer their requests regarding KPIs (Solution, Excel, Power BI)- Online training with key users
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