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Umrah Consultant

1.00 to 10.00 Years   Dubai, United Arab Emirates   31 Jul, 2024
ZEAL TOURS AND TRAVELS
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
Salary$1,000 - $1,500
IndustryTravel Agency
Functional AreaNot Mentioned

Job Description

Job Overview:An Umrah consultant is responsible for planning, coordinating, and facilitating Umrah pilgrimage trips for individuals or groups. They provide guidance, manage logistics, and ensure a smooth and spiritually fulfilling experience for travelers.Key Responsibilities:

  1. Client Consultation:
  • Provide information and consultation to clients regarding Umrah packages, travel requirements, and religious obligations.
  • Assist clients in selecting suitable packages based on their preferences, budget, and schedule.
  1. Travel Arrangements:
  • Coordinate flight bookings, accommodations, and ground transportation.
  • Handle visa processing and ensure all travel documents are in order.
  • Organize group departures and arrivals, including airport transfers.
  1. Religious Guidance:
  • Offer insights and guidance on performing Umrah rituals and customs.
  • Collaborate with religious scholars or guides to provide educational sessions and support.
  1. Customer Support:
  • Address client inquiries, concerns, and issues before, during, and after the trip.
  • Provide on-the-ground support for clients in case of emergencies or unforeseen circumstances.
  1. Sales and Marketing:
  • Promote Umrah packages through various channels, including digital marketing, social media, and community outreach.
  • Develop and maintain relationships with travel agencies, airlines, and hotels to secure competitive rates and exclusive deals.
  1. Administrative Duties:
  • Maintain accurate records of bookings, payments, and client communications.
  • Prepare reports on sales, customer satisfaction, and trip feedback.
Qualifications:
  • Educational Background: High school diploma or equivalent; a degree in tourism, hospitality, or a related field is preferred.
  • Experience: Prior experience in the travel industry, particularly in organizing religious or group travel, is highly desirable.
  • Knowledge: Understanding of the Islamic faith and Umrah pilgrimage requirements, including visa processes, travel logistics, and religious rituals.

Keyskills :

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