UAE National Product Quality & Compliance Specialist

Job Description

About the RoleYou are responsible to supports the operations for monitoring quality, compliance and regulatory aspects of IKEA Al-Futtaim Range. You contributes to the interactions between company and government entities to ensure all products are following each countries regulation. You identifies potential risks and accountable to lead risk-based sales product safety compliance plan, ensure product safety in the value chain and secures product safety competence in the markets we operate.?Key Specific AccountabilitiesPR&C Operations:

• Contribute to safeguard the IKEA brand by ensuring a high quality, safe and inspirational customer experience
• Perform the necessary step to secure that the IKEA range sold in your country complies with the Product Safety laws in your country
• Execute the correct reporting and handling of product safety and prepare the relevant documentation to ensure that the process is working as per Countries regulations and is connected to IKEA of Sweden AB
• Ensure that systems and methods stated in IKEA Concept Documentation are implemented in the IKEA Way
• Identify and escalate all Product Safety & Compliance issues within the retail country and when needed, support other IKEA units in the country
• Prepare, interpret and document relevant national product standards and regulations
• Translate standards and regulations applicable for the sales market
• Review and analyse test results and keep close communication with test labs
• Ensure that the IKEA routines established to handle ?product safety issues? (e.g. Safety Alarm) are implemented and working in the retail country
• Develop a good working relationship with national consumer authorities and be identified as the IKEA contact person in all matters relating to product safety and compliance on the local market
• Develop and maintain a network of internal and external compliance experts on the sales markets
• Identify and develop contacts in consumer organisations on the local market and promote the perception of IKEA as the ?good company?
• Develop and maintain knowledge about IKEA product requirements
• Support with the Regional Expansion Plans whenever necessary including Commercial planning, build up and opening phases.?
• Being the expert within the retail country on Product Safety & Compliance issues?

• Collaborate to secure sustainability is integrated across all IKEA market in delivering their sustainability contribution to the agreed frameworks and strategies.
• Contribute to secure local adaption of the global and country directions and ambitions, to deliver to the total business agenda and a more People and Planet Positive IKEA.
• Support alignment, budget and resources are in place to move the sustainability agenda within the market.
• Facilitate integration and implementation of sustainability by supporting functions with the right information, best practice solutions, tools & methods and ways of working.
• Explore and follow-up on sustainability situation in local PMA and contribute to the unit?s business agenda, provide feedback and share across sustainability matrix.
• Document and evaluate initiatives and activities with a view to capitalise on learning, sharing and promoting continuous improvement

• Committed to personal development and secure understanding of the IKEA Concept and other key guidelines, and how this have an impact on day-to-day activities.
• Contribute to spread Product Quality & Compliance knowledge across Sales & Range team
• Work actively to create an environment where the IKEA culture is a strong and living reality, and diversity is valued, to ensure the IKEA store is regarded as a great place to work.
• Ensure we have a simple and straightforward internal communication and information flow, and secure that key information is understood by all IKEA Sales co-workers.

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