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Travel Agent

1.00 to 10.00 Years   Dubai, United Arab Emirates   25 Mar, 2024
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
Salary$500 - $1,000
IndustryTravel Agency
Functional AreaNot Mentioned

Job Description

  1. Reservation and Ticketing:
  • Assist clients in booking flights, accommodations, and other travel-related services.
  • Provide information on available travel options, schedules, and pricing.
  • Confirm reservations and issue tickets, ensuring accuracy and compliance with relevant regulations.
  • Handle changes, cancellations, and rebooking as needed.
  1. Travel Guidance:
  • Act as a knowledgeable resource for travelers, offering information on destinations, culture, local attractions, and travel itineraries.
  • Provide advice on visa requirements, health precautions, and travel insurance options.
  • Offer recommendations for restaurants, activities, and transportation options at the destination.
  • Address any questions or concerns travelers may have regarding their journey.
  1. Customer Service:
  • Provide exceptional customer service by addressing inquiries promptly and professionally.
  • Maintain a positive and empathetic attitude when handling customer issues or complaints.
  • Ensure client satisfaction by going the extra mile to meet their needs.
  1. Documentation and Records:
  • Maintain accurate records of reservations, tickets, and client information.
  • Stay updated on travel regulations, visa requirements, and any industry-related changes.
  • Prepare and present necessary travel documents and itineraries to clients.
  1. Sales and Upselling:
  • Identify opportunities for upselling travel-related services such as tours, travel insurance, or car rentals.
  • Contribute to the companys revenue growth by meeting or exceeding sales targets.

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