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Travel Agency Manager

4.00 to 5.00 Years   Dubai, United Arab Emirates   12 Sep, 2024
MENAAL FOR TRAVELS AND TOURS EST
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
Salary$1,000 - $1,500
IndustryTravel Agency
Functional AreaNot Mentioned

Job Description

ob Title: Travel & Tourism Operations ManagerLocation: Dubai, UAESalary: Starting from 5,000 AED per monthWe are seeking a highly skilled and experienced Travel & Tourism Operations Manager to join our dynamic team in Dubai. The ideal candidate will have a minimum of 5 years of proven experience in the travel and tourism industry, with a strong understanding of both operational management and customer service excellence. A solid knowledge of Schengen visa application processes is essential for this role.Key Responsibilities:

  • Oversee the daily operations of the travel and tourism department, ensuring efficient and effective service delivery.
  • Develop and implement operational strategies that enhance the customer experience and drive business growth.
  • Manage and coordinate with team members to ensure all tours, bookings, and travel arrangements are executed flawlessly.
  • Maintain strong relationships with clients, suppliers, and partners to ensure top-quality services.
  • Monitor market trends and competitor activities to adjust strategies accordingly.
  • Handle customer inquiries, complaints, and feedback to ensure high levels of satisfaction.
  • Ensure compliance with all relevant travel regulations and company policies.
  • Prepare and manage budgets, reports, and forecasts for the department.
  • Mentor and develop the team to meet and exceed performance standards.
  • Provide expert guidance on Schengen visa application procedures and ensure smooth processing for clients.
Requirements:
  • Minimum of 5 years of experience in travel and tourism operations management.
  • Strong knowledge of travel industry regulations and best practices.
  • Proven ability to manage and motivate a team.
  • Excellent communication and interpersonal skills.
  • In-depth knowledge of Schengen visa application processes.
  • Ability to work under pressure and meet tight deadlines.
  • Experience in managing budgets and financial planning.
  • Proficiency in travel management software and tools.

Keyskills :

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