Telesales Executive

1.00 to 10.00 Years Dubai, United Arab Emirates 19 Jul, 2023

Attend Inbound leads and qualify client based on their interest and intent to purchase
Conduct outbound calls to potential customers from provided leads and databases
Understand Dubai real estate and products to handle basic client queries
Effectively communicate the value proposition of our company and offerings to generate leads and appointments
Schedule qualified appointments for field agents to meet with potential clients
Follow up on fresh leads, which are not attended to by the agents as and when when provided
Overall follow up on leads and maintain accurate records of appointments in the CRM system
Provide detailed information to potential clients about our available properties and services
Ensure excellent customer service throughout the sales process, including pre-sales and after-sales support
Address customer inquiries, resolve complaints, and provide guidance to potential clients
Update and maintain client databases and records in the CRM system
Collaborate with the sales team to track and report progress on sales activities
Verify agents? feedback by calling the leads and gathering proper feedback.
Speak with potential prospects on company website chat window and WhatsApp and get their details in order to convert them to a lead
Provide daily / weekly and monthly report to the line manager about work progress
Work in collaboration with lead coordinator to ensure that leads are assigned in timely manner

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