| Job Location | Dubai, United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Customer Service / Telecalling Sales / Retail / Corporate / Business Development |
| Functional Area | Not Mentioned |
Telesales AgentJob Location : Dubai, United Arab EmiratesKey Responsibilities :•Inbound & Outbound Calls: Engage with potential patients, provide information about hair transplant procedures, and encourage consultations.•Lead Follow-Up: Reconnect with potential patients, address their concerns, and convert leads into appointments.•Appointment Scheduling: Book, confirm, and manage patient consultations.•Customer Support: Address inquiries and escalate complaints to the appropriate department when necessary.•Follow-Up Calls: Contact patients who missed appointments and maintain ongoing engagement.•Database Management: Maintain and update customer records accurately.•Daily Reporting: Provide reports on calls, leads, conversions, and follow-ups.Qualifications & Requirements :•Education: High School Diploma required; Bachelors degree is a plus.•Experience: Minimum 1 year of experience in telemarketing, telesales, or a call centre role (preferred).•Languages: Proficiency in Urdu and English is required.Skills :•Strong sales and persuasion skills.•Excellent verbal communication and customer service abilities.•Ability to multitask in a fast-paced environment.•Proficiency in Microsoft Office and call centre software.•Goal-oriented mindset with a focus on achieving targets.
Keyskills :
Microsoft Office and call centre software
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