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Tele Caller Agents

1.00 to 1.00 Years   Dubai, United Arab Emirates   28 Dec, 2023
The Capital Real Estate
3 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryReal Estate
Functional AreaNot Mentioned

Job Description

About the jobAre you an organized and detail-oriented professional with experience in Call Center (real estate) in Dubai? We are seeking an experienced Call Center Agent to join our team at The capital real estate. As a Call Center Agent, you will play a crucial role in ensuring the smooth management of property listings and transactions.Responsibilities:

  • Answer inbound calls from prospective clients, providing information on available properties, rental details, and real estate services.
  • Initiate outbound calls to follow up on inquiries, schedule property viewings, and assist in the completion of real estate transactions.
  • Maintain a comprehensive understanding of the real estate market, including current property values, market trends, and relevant industry regulations.
  • Effectively communicate with clients to identify their needs, address concerns, and guide them through the buying, selling, or renting process.
  • Utilize CRM software to record and manage client interactions, ensuring accurate and up-to-date information for effective follow-ups.
  • Collaborate with real estate agents, brokers, and other team members to streamline communication and facilitate seamless customer experiences.
  • Stay informed about property listings, updates, and promotions to provide accurate and timely information to clients.
  • Uphold excellent customer service standards by resolving inquiries, providing guidance, and ensuring overall client satisfaction.
  • Adhere to company policies and procedures, including maintaining confidentiality and handling sensitive client information appropriately.
  • Meet or exceed performance metrics, including call volume, conversion rates, and customer satisfaction goals.

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