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Technical Traineer

2.00 to 10.00 Years   Dubai, United Arab Emirates   20 Mar, 2022
UAE Service Provider
25 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationMaster's degree
Salary$2,000 - $3,000
IndustryData Hosting & Storage
Functional AreaNot Mentioned

Job Description

Summary:The Technical Trainer is responsible for developing, conducting, and evaluating customer-focused technical trainingprograms to ensure smooth and efficient implementation of the Hosting platform to our customers.Responsibilities (What?s cool about this job?):

  • Deliver instructor-led classroom training to end-user customers and partners on a regular schedule in US and abroad
  • Assist in developing & maintaining technical training content, lab exercises, presentations, and accompanying materials
  • Mentor and train internal and external authorized trainers as part of a train the trainer program
  • Special Projects as assigned
Key Responsibilities: Deliver An Exceptional Virtual Experience by -
  • Creating a welcoming environment for members and conducting private Virtual Wellness Check-Ins via Zoom chat feature
  • Co-hosting Virtual Workshops
  • Monitoring chat and raised hands alongside the Virtual Workshop Coach
  • Managing the technical member experience (audio, visual, Zoom Functionality) during Virtual Workshops
  • Sharing important links and information about the WW program, WW promotional events and more via the Zoom Chat feature
  • Managing Zoom interactions including polling and breakout groups
  • Establishing rapport with members and showing empathy during one-on-one interactions, actively listening and questioning
  • Creating a safe, engaging, and personalized experience for each member
  • Serving as an expert in WW?s scientifically proven methodology for building healthy habits, weight loss and holistic wellness
  • Bringing your own personal energy to the Virtual Workshop and sharing knowledge and understanding of WW digital tools and offerings
  • Supporting Virtual Workshop communities in Connect via posting, liking and sharing to build member engagement
  • Using social media and other platforms to engage with the WW community

Keyskills :

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