| Job Location | Dubai, United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Customer Service / Telecalling |
| Functional Area | Not Mentioned |
Furthermore, you will have the following duties:Understand and convert customer requirements into product code (product understanding is required for this activity)Prepare and follow up quotes based on pricing guidelines from the commercial team, with the authority to close sales and maximize quote conversionCooperate closely with the credit department, to ensure a reliable order fulfilmentProcess and follow up incoming ordersMaximize sales by proactively providing customers with product and service information to influence decision makingProvide customers with price, lead time, product information, technical documents etc.Liaise with replenishment team and occasionally with suppliers in case of drop shipmentCoordinate drop shipments to customers – Liaise with the warehouse/ carrier if necessaryCheck daily reports and act accordinglyQualifications and experience:You have experience of 5+ years in a commercial or customer service environment in the MENA region (ideally B2B)You have a technical background or experienceYou have excellent administrative skills and some technical knowledge (construction or plumbing industry experience is an advantage); some knowledge about international trade (import/export) would be an advantageYou are at ease with phone communication (quote follow up, direct approach with prospects);You have an excellent command of English, any additional language is an assetYou have a good knowledge and experience with IT tools (Office suite/ERP’s); SAP experience is an advantageYou have strong verbal and written communication skills and you are a good team playerYou are an easy learner, a dynamic and agile multi-tasker and enjoy the challenges of a busy office environmentYou can build relationships across diverse cultures in the regionYou are familiar with MENA trade compliance NAFEZA/SABER, documentation, and payment termsOur offer:Stable company: for over three decades, our company has stood the test of time, weathering economic shifts, technological revolutions, and industry changes. We are not just stable; we are a ship that has sailed through storms and emerged stronger. Be part of a team that values tradition, experience, and unwavering commitment.Package: we offer competitive compensation that recognizes your expertise and dedication.Great place to work: we are not just a big company; we are a close-knit community that spans continents. As you contribute to impactful projects, you will experience the best of both worlds: the resources and reach of a multinational structure combined with the warmth and support of a tight-knit family. Grow your career with us, collaborate across borders, and enjoy the advantages of a truly inclusive and nurturing environment. Apply now and become part of our extraordinary journey!
Keyskills :
SAP Experience administrative skills plumbing industry MENA trade
© 2023 HireeJobsGulf All Rights Reserved
