| Job Location | Dubai - United Arab Emirates |
| Education | Bachelor of Science(Computers), Bachelors in Computer Application(Computers), Bachelor of Technology/Engineering(Computers). |
| Salary | Not Mentioned |
| Industry | FMCG / Foods / Beverages |
| Functional Area | Not Mentioned |
Desktop and AV Support skills (Must have)? Very good knowledge in Audio Visual technologies like; o Microsoft teams / Skype / Other Audio Video solutions such as Logitech Dock/Rally o Polycom / Logitech / Barco / Professional displays / Extron / Crestron o Understanding of different kind of AV connectors on the table AV device such as Cubbyo Very good trouble shooting on all above products and solutions ? Very good technical and soft sills to manage customer support experience? Strong technical trouble shooting skills Desktop, Laptop, Tablets, Mobile phones and Printers? Strong command on Windows desktop and Mac operating system? Good tech support experience for Senior/ Executive level on Office 365 applications (Email, Skype, Teams, One Drive, SharePoint) and internal enterprise applications ? Knowledge at least one Helpdesk Software like Sapphire /BMC remedy /Service now /Manage engine etc. ? Knowledge of IT Asset management, barcoding, CMDB, and related database management ? Performing daily checklist for selected executive hardware devices for software and patches updates, AV setup and conference room AV devices? Ability to perform remote troubleshooting and assist users ? Reporting and presentation skills using diagrams, graphs and charts etc., good skills on XLS and PPTs.? Excellent problem-solving and multitasking skills? Candidate must be a team player, with ability to interface and communicate effectively with end-users, peers, senior management and vendors at different geo locations? Good Communication skills, collaboration and interaction skills
Keyskills :
Tech support
© 2023 HireeJobsGulf All Rights Reserved
