Team Leader - Invoicing & Collection

Job Description

Who we are:Known as the Work Life Platform, Bayzat is one of the leading employee benefits SaaS platforms that is on a constant mission to make a world class employee experience accessible to every company. We are redefining the way work works for the better, making automated HR, Payroll, Employee Benefits and Insurance a possibility for all businesses.We are one of the fastest growing startups in the MENA region with just over 300 members from 35+ different nationalities. We were listed by Forbes as One of the most promising UAE-based startups and are backed by world leading VCs such as Mubadala and Point72 ventures. We are also one of the best-funded scale ups in the HRTech space across the region.We are a principle-led, meritocratic company that puts culture at the core of everything. As a Bayzat member, you will constantly be surrounded by high achieving individuals and teams who have a knack for solving complex problems and are relentlessly pursuing success in everything they do. Being part of such an environment will push you to constantly be the best version of yourself and capitalize on every opportunity to improve, whilst drawing inspiration from like-minded, hungry people from all around youHow we got to where we are today, and the reason we will continue to thrive, is by hiring best-in-class talent and building a culture that allows people to be the truest, most authentic and unpretentious versions of themselves.Reporting to the Accounts Receivable Team Leader, the Team Leader - Invoicing and Collection will be responsible for end-to-end management of the Insurance Premium Collection Cycle. You will lead a remote team and be responsible for ensuring the team hits their collection targets. You will build strategic relationships with internal & external stakeholders to streamline and enhance collections.We are seeking a resilient and performance-oriented leader who can influence others.Some high-impact responsibilities you will be entrusted with:

• Assigning premium collection cases, ensuring allocations of collected premiums and owning the AR ageing
• Tracking & reporting team performance on collection & reconciliation of Insurance Premiums from clients
• Establishing and maintaining strategic relationships with insurer finance teams to optimize SLAs and reduce DSO
• Reporting to insurers on premium collections & allocations, suspension & legal notices, write-off proposals
• Execution of collection activity & establishing healthy relationships with strategic accounts
• Management of all other finance-related client services (credit approvals, cheque amendments & deferments, premium refunds, invoice amendments, reconciliations)
• Coordination with insurers & commission collection team for timely receipt of commission
• Act as 1st escalation point for finance, both internally & externally (sales/ops teams, insurers, clients)
• Support team members, and where appropriate, lead on complex collection cases & day to day challenges
• Assist in AR-related month-end closing activity
• Process alignment & coordination with Operations & Sales teams on invoicing & pre-billing controls
• Management of AR escalations on non-group health accounts & collaborating with the teams where required
• Act as a coach for both new & existing team members, ensuring continuous professional learning & development

• 3-5 years? experience in AR & collection in the Insurance Industry, as a team leader or senior analyst
• Proficiency in Excel & accounting tools
• An excellent communicator with infectious energy, and a flare for motivating others
• Assertive & decisive with the ability to influence an audience of wide variety
• Strong project management skills- prioritizing, defining, rolling out and creating buy in
• Critical thinking skills - ability to break down complex problems into their simplest components
• Obsessively organized & detail-oriented (excellent at prioritization)
• Accountability & ability to manage deadlines
• Team player, ability to inspire alignment & collaboration across teams

• Experience using Salesforce as a CRM
• Experience working with people in a remote and/or hybrid setting
• Fluency in Arabic
• Sound knowledge of IFRS Accounting Standards

Keyskills :