Upon request from concerned stakeholder with regards to system logs, coordinate with maintenance team in collecting system logs ensuring compliance with collection timeframe
Liaising with all internal and external stakeholders as per the instructions from appointed center manager or appointed representative
Performing system checks with the On-Site Engineer and/or On-Site Technician
Coordinate the reporting of faults of out-station and in-station equipment with the designated departments or other agencies.
Check the status of any previously reported faults
Check the current operating status of the Intersections and Pedestrian Crossings
Routine monitoring of the status of the Signalized Junctions and Pedestrian Junctions
Reporting and managing faults for maintenance
Liaising with Maintenance on any outstanding faults
Escalation of issues according to the prescribed communication matrix to the appointed center manager appointed representative
