Store Trainer

Job Description

SummaryThe In-Store Trainer will manage the training activities for their specifically assigned scope of work.The primary training activities will include:DELIVERYo Deliver/Facilitate One-to-one, classroom, meeting, in store trainingo Ability to adapt style and methodology to meet the audiences needso Create a positive learning environment/cultureCONSULTANTo Be the Training Expert and partner for the Store Manager and the Retail Area Managero Provide effective recommendations and solutions to meet Business Training needsPERFORMANCEo Monitor the Training KPIs according to the global frame work (NPS, Retention, Behaviours, ROTI)o Monitor & Analyze Business KPIs in order to identify learning solutions to impact salesCOACHINGo Strong ability to identify and leverage coaching moments to change behaviors and improve performanceo Ability to adjust style and approach to coach at any levelSELLING EXPERTISE (experience in a selling environment)o Confident and experienced at sellingo Strong ability to read customers and uncover needso Ability to transfer selling skills and techniqueso Experienced in product storytellingCURIOSITY & DESIRE TO LEARN & GROWo Strong desire to learn and to self-developo Quick to absorb and apply new informationo Stays informed on learning and training trendsPRODUCT KNOWLEDGEo Product experto Passion for brands and storytellingo Aware of fashion industry trendsSTAKEHOLDERS MANAGEMENTo Manage the relationships between the business owners and the Training teamo Work with the business owners to assess training needs and to define training prioritiesCOMMUNICATIONSo Be the voice of the Retail Academyo Develop and execute communication strategies tied to the Business Training projectso Be a Change Management leader for all Business Training processes and Retail evolutiono Ensure training content and delivery is meeting communicated expectationsRequirements:Functional. Min. 5 yrs in the Retail Industry (ideally including Retail shop floor background). Previous experience in training departments and/or in roles where training and developing others was part of the job mission. Influencing skills. Project Management. Familiar working with the store environment. Strong Retail Business Orientation. Knowledge of adult learning techniques. Proven experience of presentation and people development. Experience in Digital Learning. Good analytics approach. International experience and Strong cultural sensitivity. Fluency in English knowledge of other languages is appreciated.. Well spoken, agile approach, can do attitude and high teamwork skillsBehaviour. (Considerate Thinker) Thinks in a connected way, understanding how own decisions impact others. (Solution Developer) Generates insights from a wide-range of available internal and external trends around D&I and turns them into effective strategies and programs. (Connection Builder) Work beyond hierarchy, to build bridges and brings people to work collaboratively. Communicates impactfully and adapts messaging in a way that it inspires others to act.. (Agile Advocate) A flexible mindset, at ease with changes and new ways of working. Is energized by an environment that operates in ambiguous and volatile conditions. (Talent Builder, People Enabler) Exceptional at coaching others and helping people across the organisation to realize their potential. Removes barriers and provides freedom to act. (Accountable Achiever) Makes things happen with and through others and takes accountability for own actionsThe In-Store Trainer will manage the training activities for their specifically assigned scope of work.The primary training activities will include:DELIVERYo Deliver/Facilitate One-to-one, classroom, meeting, in store trainingo Ability to adapt style and methodology to meet the audiences needso Create a positive learning environment/cultureCONSULTANTo Be the Training Expert and partner for the Store Manager and the Retail Area Managero Provide effective recommendations and solutions to meet Business Training needsPERFORMANCEo Monitor the Training KPIs according to the global frame work (NPS, Retention, Behaviours, ROTI)o Monitor & Analyze Business KPIs in order to identify learning solutions to impact salesCOACHINGo Strong ability to identify and leverage coaching moments to change behaviors and improve performanceo Ability to adjust style and approach to coach at any levelSELLING EXPERTISE (experience in a selling environment)o Confident and experienced at sellingo Strong ability to read customers and uncover needso Ability to transfer selling skills and techniqueso Experienced in product storytellingCURIOSITY & DESIRE TO LEARN & GROWo Strong desire to learn and to self-developo Quick to absorb and apply new informationo Stays informed on learning and training trendsPRODUCT KNOWLEDGEo Product experto Passion for brands and storytellingo Aware of fashion industry trendsSTAKEHOLDERS MANAGEMENTo Manage the relationships between the business owners and the Training teamo Work with the business owners to assess training needs and to define training prioritiesCOMMUNICATIONSo Be the voice of the Retail Academyo Develop and execute communication strategies tied to the Business Training projectso Be a Change Management leader for all Business Training processes and Retail evolutiono Ensure training content and delivery is meeting communicated expectationsRequirements:Functional. Min. 5 yrs in the Retail Industry (ideally including Retail shop floor background). Previous experience in training departments and/or in roles where training and developing others was part of the job mission. Influencing skills. Project Management. Familiar working with the store environment. Strong Retail Business Orientation. Knowledge of adult learning techniques. Proven experience of presentation and people development. Experience in Digital Learning. Good analytics approach. International experience and Strong cultural sensitivity. Fluency in English knowledge of other languages is appreciated.. Well spoken, agile approach, can do attitude and high teamwork skillsBehaviour. (Considerate Thinker) Thinks in a connected way, understanding how own decisions impact others. (Solution Developer) Generates insights from a wide-range of available internal and external trends around D&I and turns them into effective strategies and programs. (Connection Builder) Work beyond hierarchy, to build bridges and brings people to work collaboratively. Communicates impactfully and adapts messaging in a way that it inspires others to act.. (Agile Advocate) A flexible mindset, at ease with changes and new ways of working. Is energized by an environment that operates in ambiguous and volatile conditions. (Talent Builder, People Enabler) Exceptional at coaching others and helping people across the organisation to realize their potential. Removes barriers and provides freedom to act. (Accountable Achiever) Makes things happen with and through others and takes accountability for own actionsJob TypeRegularStart Date2023-03-24ScheduleFull timeOrganizationLuxury Goods Gulf LLC

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About Company

Founded in Florence, Italy, in 1921, Gucci is one of the worlds leading luxury brands. Following the Houses centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values. Gucci is part of the global luxury group Kering, which manages the development of a series of renowned Houses in fashion, leather goods, jewelry, and eyewear. Discover more about Gucci at www.gucci.com .