Plans and directs the day-to-day operations of the store.
Develop strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base
Maintain high store standards and conditions and foster a positive environment.
Ensure customer needs are met, engaged well when they visit the store, complaints are resolved and service is quick and efficient.
Ensure all products and displays are merchandised effectively to maximize sales and profitability and ability to understand the needs of the customer & upsell.
Forecast staffing needs and develop a recruiting strategy to provide optimal staffing in all areas.
