Staff Instructor

Job Description

Career Area: Marketing / Sales / Product Support Job Title: Staff Instructor, Dubai Your Work Shapes the World When you join Caterpillar, youre joining a global team who cares not just about the work we do ? but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We dont just talk about progress and innovation here ? we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary : Delivers service-training classes and develops product courses and materials, in English and Russian/Chinese, applicable to meet worldwide service training needs, and to support the Caterpillar dealer network and Caterpillar subsidiary training requirements. Negotiates with affiliated dealers to identify technical training needs. Job Duties :

• Decision making on type and quantity of training materials and/or instruction needed, training media and the method used to produce the material.
• Specifics on the required graphics, prepares the script, arranges for review by other technical experts, revises as necessary and prepares documents/visuals for final production.
• Develops and writes service training products on two or more machine or engine product lines such as course outlines, technical instruction modules, WEB based training material, and media scripts. Also develops graphic material including digital art, digital photograph and digital video graphics.
• Serves as subject matter expert on two or more product lines for internal and external technical projects.
• Consults with other Caterpillar and dealer instructors on technical and instructional issues and with various business units on the design of diagnostic tools.
• Communicates, coordinates and interacts with Caterpillar dealer, subsidiary and customer training departments to determine new product training material and instructional needs. This activity also includes instructional needs for field schools, classroom, training aid, and equipment.Assists the team leader in developing proposals and budgets for service training projects.
• Serves as project/product leader when a team effort is required for project completion.
• Negotiates with approved suppliers to obtain goods and services required to complete approved projects.
• As a member of the service training project/product team, the incumbent advises and assists in the planning, development, coordination and production of all assigned service-training requirements.
• Assists the service-training consultants with technical and professional development of service training staff.
• Requires travel to other Caterpillar service training centers, dealerships and corporate training centers worldwide to teach specific courses.

Background experience:

• College degree or equivalent experience in progressive training assignments involving classroom instruction, design, development, and delivery of training courses and materials.
• Must have excellent oral and written communication skills inEnglish and Russian/Chinese.
• Minimum 10 years of experience in job-related training/engineering or technical support with extensive knowledge of some major company product lines, company policies and procedures, service data systems, and/or dealer operations.

Additional Information: Relocation package would be provided to the right candidate Final details Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application ? please use the candidate log-in on our career website as it will reflect any updates to your status.#LIEEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.Caterpillar is an Equal Opportunity Employer (EEO).Not ready to apply? Submit your information to our Talent Network here .

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