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Sr. Analyst - Corporate Travel Services

1.00 to 10.00 Years   Dubai, United Arab Emirates   15 Jun, 2023
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryAccounting
Functional AreaNot Mentioned

Job Description

Sr. Analyst - Corporate Travel Services | Group HR | UAEAbout the Role’We are seeking a highly capable and motivated’Senior Corporate Travel Analyst’to support the implementation of the new Corporate Travel Program for the Group.’’Job Summary’The Senior Corporate Travel Analyst’is responsible to have a comprehensive understanding of our strategy and capacity to deliver results in autonomy. You will also be responsible to partner with Employee Services teams in all MENA countries to ensure travel enquiries are monitored effectively and according to our SOP and conduct refresher trainings’Key Accountabilities:

  • Consolidate data from Employee Services team and prepare travel slides for monthly HR Operations dashboard in autonomy
  • Analyze data and reviews processes, policies, and resources to ensure efficiency and continuous improvement
  • Work with Dnata on accuracy of the data MoM and conduct audit checks on travel data quarterly
  • Analyze travel data from both Dnata and enquires from customers then propose action plans to increase the customer experience and cost effectiveness of the program
  • Participate in the monthly travel operations calls with Dnata and ensure SLA are met MoM
  • Review the travel process guides and training material to ensure they are always up to date with our processes
  • Capacity to be part of our different projects tackling duty of care, customer experience and cost efficiencies. Tasks assigned from these projects must be delivered with full ownership and autonomy

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