Spa Supervisor

Job Description

Spa SupervisorRaffles The Palm Location Dubai, Dubai, United Arab Emirates Category Wellness & Recreation RAFFLES Posted Date 21/09/2022Job Start Date :25/10/2022 Job Type Permanent Full-TimeDirect operations of the facility, including short and long range strategic planning so that the spa operates cost effectively and efficiently.Ensure the establishment and execution of all departmental goals.Daily room checksUniform checksTreatment quality reviewManage, train, and motivate all personnel reporting to this position.Serve as a link between the hotel and the spa industry.Promote and sell customized spa programs to conference groups as required.Tour prospective spa Guests.Provide and take responsibility for the professional delivery of all information on the telephone and in person to all potential spa Guests.Promote all hotel and spa packages and promotions.Assist in the implementation of 12-month marketing plan.Identify new business and marketing opportunities.Assist in the implementation of 12-month public relations program, i.e. calendar of events, media, etc.Work efficiently with hotel public relations in all aspects of spa/hotel promotion as required.Work with advertising and promotion as required.Maintain thorough knowledge of competitors, including location, product offering, pricing, promotions and sales techniques.Administration and implementation of staff training in all aspects of the spa?s operations, i.e. business telephone usage, guest relations, retail sales, spa services (massage, body scrubs, facials, etc.).Assist in the supervision, operation and coverage of all spa departments:+ Salon+ Front desk/reception+ BoutiqueEnsure effective communication amongst all departments within the hotel.Responsibilities include assistance in the development of annual budgets within the facility.Assist with pay rollReview daily productivity.Monitor scheduling of all services and special programming.Review purchase requisitions and forward to Spa Director for approval.Generate monthly facility productivity report.Measurement of the spa actual performance to budget.Review expenditures to ensure they are in keeping within the operating budgets.Review/approve all invoices before payment.Control the cost of goods purchased, services supplied and labor necessary to the sales and production of our products and service.Ensure spa departments maintain a positive relationship internally and with all departments in the hotel.Performance management discussions as required.Co-ordinate departmental meetings, i.e. Body Techs, Aesthetics etc.Responsible for the efficient training of all Colleagues in all aspects of job tasks.Responsible for all spa department?s emergency training.Ensure Colleagues adhere to all spa standards as stated in the employee handbook.Conduct performance appraisals in a timely manner.Bachelor?s Degree (in Business Administration) an asset.Minimum of 2 years experience in management or supervisory position in a spa or related field an asset.Experience in the hospitality industry an asset.Human resources experience an asset.Desire to provide phenomenal Guest experiences.Dubai, Dubai, United Arab Emirates Category Wellness & RecreationSCOPE AND GENERAL PURPOSE OF POSITION. Perform facials, manicures, pedicures and waxing (aesthetic services) as well as all body treatments such as massage, scrubs, wraps in a safe and professional manner...Dubai, Dubai, United Arab Emirates Category Wellness & RecreationTo support the Spa Manager in developing and maintaining the high standard of services in all aspects of the Spa Operation. The general responsibilities include being responsible and reporting all therapist...Dubai, Dubai, United Arab Emirates Category Wellness & RecreationSpa Supervisor. The Spa Supervisor is accountable for ensuring all Spa, fitness centre and the swimming-pool staffs are capable and proficient in all their respective duties and day-to-day operational...Dubai, Dubai, United Arab Emirates Category Wellness & RecreationLuxury and tranquility in an authentic setting, await our Guests at a Willow Stream Spa. As a Spa Therapist, our guests will enjoy the professional and personalized spa experience you offer. The expertise...Dubai, Dubai, United Arab Emirates Category Wellness & RecreationFinancial and Revenue Responsibilities. Provide guest services in line with the department sales budget and targets ensuring costs are maintained at all times. Review performance numbers on a daily basis....

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