Spa Receptionist

2.00 to 4.00 Years Dubai, United Arab Emirates 14 Feb, 2022

Job Location	Dubai, United Arab Emirates
Education	Bachelor's degree / higher diploma
Salary	Not Mentioned
Industry	Personal Services; Other Healthcare Services; Personal Care Centers
Functional Area	Not Mentioned

Be on time for shift and maintain consistent, regular attendance record
Properly open and close spa each day according to Standard Operating Procedures.
Accurately book, change and cancel spa appointments.
Acknowledge and greet everyone who enters and leaves the spa.
Ensure that the check-in, check-out and payment process is handled in accordance with company policy
Provide callers and guests with detailed descriptions of spa treatments, packages, services, and hours of operation.
Operate phone system accurately and efficiently.
Actively promote the spa, treatments, services, sessions and retail, as well as promotions and/or discounts available.
Handle guests? questions and concerns promptly, professionally and courteously.
Maintain complete confidentiality in all guest matters in accordance with company policy;
Maintain a clean; safe, fully stocked and well organized work area.
Ensure adequate stock of supplies and equipment; inform management when stock is low.
Must be able to work without constant direct supervision and remain at assigned post for
extended periods of time.
Maintain a positive attitude and contribute toward a quality work environment.
Assist in all areas of spa operation as requested by management.
Communicate to management any and all occurrences involving staff or guests in the spa that require attention.

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