| Job Location | Dubai, United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | IT-Software |
| Functional Area | Not Mentioned |
-Work within a company with a solid track record of success-Excellent career development opportunities-Flexible working optionsOur client is a fast developing mid-size IT Company who is looking for motivated and energetic Support Executive.The JobYour responsibilities will include:Understanding company?s product offerings.ERP Product Support / Implementation.Understanding and Map the Software Process with client requirement.GAP Analysis, Provide Support / Training to the Client for ERP.Handling Client Request and Issues, Application Monitoring and Reporting.Maintaining Daily Log for all the Actions performed.Providing commendable solution to all client?s technical queries.Providing commendable solution to all client product queries.Ensuring the customer balance status prior to giving support & response in suitable manner with win situation.Maintaining technical documentation & CRM.Assessment of infrastructure. Coordination With team & Seniors.Ideal CandidateYou have a high degree of self-motivation and ambition.You have excellent communication & networking skills.You have the skills to work both independently and as part of a team.You have strong communication skill in English to be able to liaise effectively to different stakeholders across the region.You have customer service skills.You have knowledge of MS Office.You have Accounting knowledge.Ref: O69Y5UZ5PL Company Profile Snaphunt is a specialist recruiting platform that takes the pain out of hiring and job searching.
Keyskills :
Windows
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