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Social Media Community Manager

1.00 to 10.00 Years   Dubai, United Arab Emirates   13 Sep, 2021
The Lab Holding LTD
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryMarketing; Catering, Food Service, & Restaurant
Functional AreaNot Mentioned

Job Description

Social Media Community Manager.

  • Do you love food? Like really love food? Like food is life?
  • Are you able to tell a good story? Do you have a genuine love for social media and being social? Then this is the job for you! Join us as our Social Community Manager.
Our ideal candidate is fluent in English, has great verbal and written communication skills. You should be a ?people and food person? with great customer service skills and the ability to moderate conversations with our online community, with a proactive, agile, and positive attitude. You should also have a voice in expressing your ideas with the team.Ultimately, as the hybrid Social Media and Community Manager, you should be able to act as the face and voice of the brand and manage all community communications, as well as showcasing capacity in being the brand?s reliable and knowledgeable partner on a social media front.What You Will Be Doing
  • Manages all social media channels, campaigns, and team members to sustain an engaging audience experience and to increase audience satisfaction.
  • Research and analyse social media trends, including social media ad revenue and web visitor data, to improve social media presence and campaign efficacy.
  • Works with various company departments to promote the overall brand through social media channels.
  • Create, schedule and publish online content across different channels and platforms
  • Respond to comments and customer queries in a timely manner
  • Monitor and report on feedback and online reviews, as well as monthly reports
  • Coordinate with all different parties (internally and externally) to ensure brand consistency
  • Working with Content Production Team to enable the right content is produced for all channels and messaging?
  • Participate in creating internal social briefs and following up on deliverables
  • Review and assess the content developed for all social channels
  • Build relationships with client and the community.
  • Generate periodic performance and innovation reports
  • Show a good understanding of the social ecosystem and latest social media trends
  • Create agile, trendy social content whenever needed (such as stories, reels, etc.)
  • Conduct live coverage for on-ground activations whenever applicable

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