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SOC Engineering Lead

1.00 to 10.00 Years   Dubai, United Arab Emirates   02 Jun, 2022
Halian
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Our ClientLeading MSSP based in UAEYour Responsibilities

  • Perform work quality checks & implement a program to continuously improve quality
  • Ownership on team roster & scheduling of annual leave plans for team members
  • Ensure team member adherence to operational regulations
  • Set and measure goals associated with cyber operations
  • Measure & analyze effort and allocate to business performance; implement projects to improve efficiency
  • Perform skip level/escalation calls with customers as they arise
  • Prioritize, delegate, and assign BAU and urgent/escalation tasks to team members
  • Resolve team member problems
  • Create and maintain SOP and any other technical/process/ISMS documentation work
  • Conducting regular weekly team meetings to address technical challenges, tasks progress and statuses to meet deadlines
  • Onboarding & offboarding of team members
  • Actively delegate tasks in use case creations, due diligences, and technical acceptance of new onboarded customer for MSS services
  • Standardize and centralize use case creations for MSS customers
Your Qualifications
  • Experience and knowledge of SIEM is essential (minimum three - SPLUNK, Sentinel, LogRhythm, Securonix, QRadar & Alien Vault)
  • Minimum 10 years of professional experience supporting and maintaining Managed Cyber Security Services
  • 5-6 years of experience with technical expertise in SIEM, EDR, NDR & MVA.
  • Professional experience working with networks and network architecture.
  • Knowledge of Linux and Windows Operating Systems.
  • College degree or equivalent training with experience working in a Security Operations Center & Managed
  • security.
  • Experience working with clients in a service delivery function
  • Shift flexibility, including the ability to provide after-hours support when needed
  • Experience working with internal and client ticketing and knowledge base systems for Incident and Problem tracking as well as procedures
Halian GroupWith over 20 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.Our resourcing and smart services help you to realize tomorrow?s potential. Discover the amazing things possible when you bring the right people and the right technologies together.

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